ConvertSlip

Support

Most answers are one tap away. If yours isn’t, email us.

My code won’t convert

Check you picked the right bookmaker and country (Sportybet Nigeria and Sportybet Ghana codes differ), that the code has no typo, and that its first match hasn’t kicked off. After kick-off a code can’t be placed.

Some selections were skipped

The destination bookmaker doesn’t list that match or market, or it has already started. Each skipped pick is named on the result with its reason, and the rest of the slip still converts.

The odds changed

Bookmakers price the same match differently and prices move during the day. We show the original total and the new one side by side before you stake.

I hit the free limit

Free use is one a day and ten a month. The daily allowance returns at midnight West Africa Time, the monthly one on the 1st.

Payments, plans and refunds

Plans run for a fixed period and don’t renew automatically. If the service is down for most of a plan you paid for, we refund or extend it. We don’t refund on the basis of bet outcomes.

Signing in and your account

Two devices can be signed in at once. Signing in on a third signs out the one used longest ago.

Using the Telegram bot

Message @ConvertSlip_bot, paste a code and tap the bookmakers. It uses the same free allowance as the website.

My bookmaker isn’t listed

See which bookmakers and countries work today. We’re adding more.

Still stuck?We reply within 1 working day.
support@convertslip.com
Include, so we can answer in one reply:
  • The booking code
  • The bookmakers and countries you converted from and to
  • Roughly when it happened
  • A screenshot of the result
  • For payment or account issues, your account email

We’re independent: we can’t see or change your bookmaker account or your bets.